For bookings made within 30 April 2023, the following cancellation conditions apply:
- Free cancellation up to 1 month before arrival (in high season)
- Free cancellation up to 1 week before arrival (in low season)
After that we charge 50% of the total price without refund for services not consumed.
From 1 May 2023, the cancellation conditions of the Austrian Hotel Contract Conditions apply to all bookings not made directly through us:
- Up to 3 months before arrival: free cancellation
- Up to 1 month before arrival: 40 % of the booked stay will be charged
- Up to 1 week before arrival: 70 % of the booked stay will be charged
- In the week of arrival: 90 % of the booked stay will be charged
Special conditions continue to apply for all direct bookings:
- Free cancellation up to 1 month before arrival (in high season)
- Free cancellation up to 1 week before arrival (in low season)
After that we charge 50% of the total price without refund for services not consumed.
We recommend taking out travel cancellation insurance.